RFI Management and Tracking: The Information Flow That Either Keeps Projects Moving or Grinds Them to a Halt
Requests for Information are the primary tool contractors use to get clarification on drawings, specifications, and scope. Unanswered or slowly-answered RFIs delay work, force rework, and produce change order disputes. Systematic RFI management — prompt submission, tracking, follow-up, and resolution — prevents information gaps from becoming schedule and cost impacts.